A Case Study on Collaboration: Digital Skills Readiness Pilot for Businesses

Revamping skills assessments with teamwork & PIX

The beginning

The Ministry of State’s Department of Media, Connectivity & Digital Policy (SMC)—which runs Innovative Initiatives—balances multiple roles to strengthen Luxembourg’s digital transition. That includes AI strategy implementation, coordination of Luxembourg's EU Digital Decade roadmap, & promotion of public & public-private pilot projects.
For any country, competitiveness in the digital age requires a digitally literate workforce. Luxembourg’s AI Strategy 2030 identifies “skills” as a fundamental enabler of inclusive & responsible AI adoption.
Due to demographic & macro-economic shifts, especially related to generative AI, private & public sector leaders face uncertainty about which digital & AI-related skills will be most necessary in the short-to-mid-term.
Like its EU counterparts, Luxembourg grapples with a shortage of ICT & AI professionals. Attracting & developing the digital skills urgently needed by the job market requires multiple, parallel strategies.
In this context, the SMC & the Ministry of Labour began exploring agile, immediate tools to support organizations, workers & jobseekers in understanding their digital skills baseline.

The idea

The SMC team, working closely with the Ministry of Labour, began combing through available off-the-shelf tools. Together, they identified a promising, immediate solution: PIX, a flexible & AI-driven self-assessment tool used in France, Belgium & Switzerland, & funded by the French government.
Luxembourg decided to co-finance PIX licenses, making them available to organizations interested in new methods of assessing & growing their digital skills within small-scale projects.

Why PIX?

PIX boasts multiple advantages:

  •  Adherence to Europe’s Digital Competence Framework for Citizens (DigComp)
  • Customizable options: choice of multiple digital skills assessment themes, including cybersecurity, basic digital skills, communications & more
  • Integrated learning: when users answer a question incorrectly, micro-training modules (short video clips or articles) pop up to improve user skills during the assessment
  • Tailored skill level: AI-powered PIX adapts in real time to make questions harder or easier throughout the assessment depending on the answers it receives
  • Alignment with OECD recommendations: OECD report Bridging Talent Shortages in Tech suggests exploring subscription-based solutions, like PIX, for talent acquisition

A bigger idea thanks to collaboration

To motivate organizations to take advantage of PIX, the SMC & the Ministry of Labour began reaching out. Eventually, they accepted an invitation from Luxembourg’s Bankers’ Association (ABBL) to present in front of banks, who expressed their interest.
At the same time, IMS Luxembourg messaged saying that the European Social Fund was having a call for projects. IMS Luxembourg was developing a “reverse mentoring” project to strengthen digital skills among teams through IMS mentorship. Adding PIX would flesh out the assessment portion of the project.
By pooling their ideas, the Digital Readiness Pilot was born, giving ABBL members & other interested organizations access to the following:

  1. Skills Diagnosis: Via the New Tech Adaptation for Companies (NTAC) package, made up of PIX & IMS Luxembourg mentorship service
  2. Chance to be matched with public/private upskilling opportunities: Targeted upskilling offer tailored to the skills diagnosis, along with the micro-trainings provided during PIX assessments

NTAC receives 40% of funding from the European Social Fund, & the remaining 60% from the SMC & Ministry of Labour, with the Ministry of Digitalization topping it off.

What’s next?

The pilot project officially begins accepting voluntary participants in September 2025.
A steering committee—comprised of the SMC, Ministry of Labour, Ministry for Digitalisation & IMS Luxembourg—meets regularly, a sign of Luxembourg’s collaborative spirit at work.
Interested organizations should reach out to the SMC here via Innovative Initiatives: contact us.